1. Acceptance of Terms

By accessing and using Dellmed Scientific Lab's website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our website, you represent that you have the legal capacity to enter into a binding agreement.

Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized access

3. Products and Services

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

Pricing

• All prices are in Bangladeshi Taka (BDT) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Applicable taxes and shipping charges will be added at checkout

4. Orders and Payment

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline any order for any reason. We may require additional verification or information before accepting an order.

Payment Methods

We accept the following payment methods:

• Cash on Delivery (COD) - available for all orders across Bangladesh

Payment Terms

• Payment must be made at the time of order for online payments
• For COD orders, payment is due upon delivery
• We reserve the right to cancel orders with fraudulent payment information

5. Shipping and Delivery

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for delays caused by shipping carriers
• International shipping may be subject to customs duties and taxes

6. Returns and Refunds

Please refer to our Returns & Exchange Policy for detailed information about returns, refunds, and exchanges. Generally:

• Items must be returned within 7 days of delivery
• Products must be in original condition and packaging
• Certain products may not be eligible for return (e.g., opened consumables)
• Refunds will be processed within 7-14 business days

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dellmed Scientific Lab or its licensors and is protected by copyright and intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works without permission
• Use our trademarks or branding without authorization
• Scrape, mine, or harvest data from our website

8. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Infringe on the rights of others
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Engage in fraudulent activities
• Impersonate any person or entity

9. Limitation of Liability

To the fullest extent permitted by law, Dellmed Scientific Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Our total liability for any claims shall not exceed the amount you paid for the product or service in question.

10. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Dellmed Scientific Lab, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms & Conditions, please contact us:

Email: dellmedscientific@gmail.com
Phone: +880 1521-425516
Address: Dhaka, Bangladesh